Business Management

Your at-home learning program includes nine Instruction Sets designed to take you step-by-step through the techniques and skills you’ll employ in your new career in Business Management. Your first Instruction Set will be sent to you as soon as your enrolment has been accepted. Other Instruction Sets will follow as you complete your exams, so that you will always have training materials to work with.

You will need access to a Microsoft® Windows®-based computer (running Windows Vista® or later) and the Internet in order to complete your program with ICS Canada.

Instruction Set 1

• Learning Strategies
  • Advantages of learning at home; study materials; types of examinations; accessing and using our website; determining what kind of learner you are; establishing a study schedule; study tips; preparing for and taking an examination.
• Time and Stress Management
  • Setting up a time-management program; handling work overload; setting priorities and goals; effective stress-management strategies.

Instruction Set 2

• Management Concepts
  • Nature and role of management; leadership; discipline.
• How to Plan, Organize, and Control
  • Planning, organizing, and controlling.
• The Process of Motivation
  • The beginnings of motivational management; managerial power; authority and responsibility; morale.
• Training, Communication, and Coordination
  • Employee training; the training process; communication in modern organizations; communication and coordination.
• Cost Control and Work Simplification
  • Cost Control; cost control procedures; work simplification; the process of work simplification.

Instruction Set 3

• Modern Mathematics
• Mathematics for Business
  • How to solve problems; percent in business; discounts; brokerage; simple interest; compound interest; installment buying; promissory notes; profit and loss; depreciation; saving and reinvesting money; fire and life insurance.
• Textbook: Mathematics for Business

Instruction Set 4

• Written Communications, Parts 1-3
  • Communications; parts of speech; proper usage; punctuation and capitalization; vocabulary building and sentence structure; how to prepare a speech, conversational speech, conferences, mechanics of letter style and advanced writing techniques.

Instruction Set 5

• Accounting, Parts 1-7
  • Opportunities in accounting; types of business organizations; the nature of accounting; assets; liabilities; owner’s equity; transactions and their effect on financial reports; preparing a balance sheet; the income statement; the accounting period; statement of owner’s equity; recording transactions; use of accounts; debits and credits.

Instruction Set 6

• Business Law, Parts 1 and 2
  • Management functions and decision making; organizing the firm; financial institutions; financial decisions and risk management; the securities market; computers in business; government and business; international business.
• Torts
  • Sources of tort law; civil procedure and tort law; negligence; defenses to negligence; intentional torts; nuisance.

Instruction Set 7

• Principles of Marketing, Parts 1 and 2
• Challenge of marketing; consumer marketing; basic management functions; marketing strategy and planning; market segmentation; demographic and psychographic characteristics; buyer behaviour; ecological environment; technological environment; political and legal environment.
• Managing Physical Distribution, Parts 1 and 2
  • Administration; Integrated System Action; historical development; estimating costs; transportation and traffic; inventory procurement and control; distribution warehousing; material-handling systems; packaging; order processing; status reporting; market forecasting; customer service; location networks; distribution system analysis; consolidation; total cost analysis; multiple analysis; location.

Instruction Set 8

• Sales Management, Parts 1-3
  • The sales management field; sales force organization; the sales department, the company, and the community; sales force management; the product and the marketplace; the selling process; the art of recruiting; selecting and training salesmen; the role of the sales manager; managing sales operations; managing the salesman’s performance; managing product distribution; managing sales information.

Instruction Set 9

• Human Resources Management, Parts 1-4
  • The challenges of personnel management; the quality of work life; job analysis; human resources planning; the selection process; training and development; career planning; change and organizational development; performance appraisal; employee motivation and satisfaction; compensation management; employee benefits and services.
• Textbook: Human Resources Management

Online Library and Librarian
Students in ICS Canada have access to an online library for use during their studies. Students can use this library to do the required research in the courses they complete or can use it for general reference and links to valuable resources. The library contains helpful research assistance, articles, databases, books, and Web links. A librarian is available to answer questions on general research-related topics via email and to assist students in research activities during their studies with ICS Canada.

We reserve the right to change program content and materials when it becomes necessary.