Online PC Maintenance and Repair Training Program

Why ICS Canada?

  • DEAC Accredited
  • Self-Paced
  • Supportive
  • Low monthly payments

Program Overview

Learn computer repair online, on your own time with ICS Canada. Our online PC Maintenance and Repair Career Diploma training program can help you combine your technical and mechanical aspirations by providing you with the skills that can help you take the next step towards working in your own business or for a company in the computer repair field. Did you know that the average salary for computer repair technicians is $49,005?¹

With ICS Canada, you train at home and at a pace that's right for you. Your lessons include PC repair, PC hardware, operating systems, and network protocols and internetworking. You can even complete this program in as little as nine months!

Curriculum Details

Program Goal and Outcomes

Program Goal

The PC Maintenance and Repair career diploma program prepares students for a career as an entry-level PC maintenance and repair technician, teaching such skills as hardware repair and replacement, Windows and Apple operating systems, troubleshooting, and networking.

Program Outcomes

Upon completion of the program, students will be able to:

  • List technology careers and recognize the interpersonal and business skills necessary to succeed as a PC technician
  • Identify the tools and test equipment associated with PC repair and maintenance activity, know how hardware and software work together in the operation of a PC, and outline the process for assembling a personal computer
  • Identify different types of removable media devices, name the physical components of a hard drive and know the function of each, as well as know how to maintain disks and systems
  • Identify electrical terms and symbols, and describe how to recognize a failed power supply and how to replace it, as well as describe a multimeter and its functions
  • Identify various operating systems along with their characteristics, features, discuss the processes required to install hardware and software using Windows XP, Vista, and 7, and Mac operating systems
  • Identify different types of system boards, list the physical components of memory, and describe how memory is accessed
  • Describe how to solve basic computer problems, define the differences between a virus, worm, and a Trojan horse, and identify the types of threats against a computer system
  • Describe how PCs communicate with each other, identify the typical input/output devices encountered in a computer system, and describe the process of configuring routers, switches, as well as static and dynamic routing schemes

Instruction Set 1

Learning Strategies

The advantages of learning at home; types of study materials; types of examinations; accessing and using the features of our website; determining what kind of learner you are; establishing a study schedule; using study tips; preparing for and taking examinations.

Technology and Society

Impact of Technology; social implications of technology; technology careers.

Introduction to PC Repair

The PC repair technician; obtaining a PC; basic setup and operating procedures; tools for the trade; setting up shop.

Instruction Set 2

Introduction to Hardware and Software

Hardware; software; how hardware and software work together.

Preparing for your Career as a PC Repair Technician

Professionalism; working with customers; running a business.

Instruction Set 3

Working with Disk Drives

Data storage using the floppy drive; using windows and DOS commands; emergency startup/rescue disks; maintenance on floppy drives; physical characteristics of floppy disk drives; other removable media.

System Boards and Component Identification

The system board; the central processing unit; the bus system; complementary metal-oxide semiconductor (CMOS).

Understanding Memory

Types of memory; memory configurations.

Multimedia - CD and DVD Drives

Multimedia; what you need; sounds and images; sound files; image files; sound and graphic cards; CD and DVD drives; CD drives; DVD drives; DVD standards; installing CD and DVD drives; other multimedia devices and your PC.

Installation and Support of Hard Drives

Hard drives; data storage; formatting a hard drive; optimizing a hard drive; using windows and DOS commands; hard drive interface technologies; maintenance on hard drives.

Multimeter Operation Manual

Introduction, multimeter operation; practical applications; review of electrical fundamentals.

Power Supplies

Power supplies; basic electricity; diagnostic tools and techniques; the power supply; power management; power protection and power-conditioning devices; fire extinguishers.

Additional Material

Equipment: Multimeter

Instruction Set 4

Mobile Computing Devices

Support of desktop computers, mobile computing devices such as notebook computers, laptop computers, netbooks, personal digital assistants (PDAs), smart phones, and tablet computers.

External I/O Devices

Attaching I/O devices; external I/O Devices; printers.

Basic Troubleshooting and Support

Troubleshooting tools; isolating computer problems; support and preventative maintenance.

Buying and Building a PC

Deciding to buy or build a PC; building a personal computer.

PC Interconnection and Communication

How PCs communicate with each other; modem protocol; remote connections; browsers and search engines.

Additional Material

Learning Aid: Diagnostic Software


  • Personal Computer Repair
  • Personal Computer Assembly

Instruction Set 5

Introduction to Operating Systems

Operating system basics; evolution of operating systems; PC hardware, processors and operating systems.

Viruses and Disaster - Data Protection and Recovery

Computer viruses and their prevention; data protection, recovery and backup.

Understanding Windows

Windows operating systems; troubleshooting and support of Windows.

Standard Operating and Maintenance Procedures

File system maintenance; disk maintenance; system maintenance.

Apple Computers

History; the operating system; software; hardware; troubleshooting; further information about apple.

Instruction Set 6

Networking Protocols and Internet Working

Computer communications; internetworking LANS and WANs; related networking issues.

Additional Material

Textbook: Hands-on Networking Fundamentals

Computer Specifications
As you know this is an online academic program. This means you will need high-speed internet access to begin your program. In addition, you will need access to a Microsoft® Windows® based computer running Windows 7® or later or an Apple® Mac® computer running OS X® or later, and an email account to participate in and complete your program.

We reserve the right to change program content and materials when it becomes necessary.
In order to further enhance your performance in this field. ICS has researched and recommended specific practical activities designed to complement your coursework.
To ensure that you acquire the manual skills which are important in this program area, we encourage you to follow all of the course instruction.
A+ is a trademark registered in the United States of America and/or other jurisdictions.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation registered in the United States of America and/or other jurisdictions.
Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Apple is a trademark of Apple Computer Inc. registered in the United States of America and other countries.

Sample Lesson

To view a PC Maintenance and Repair sample lesson, click here.

PC Maintenance and Repair Training Program Details

In ICS Canada’s PC Maintenance and Repair online training program, you’ll cover topics such as:

  • Elements and function of hardware devices and PC maintenance and repair techniques
  • Use of software and an overview of operating systems
  • How computers communicate with each other and how they are grouped together to form networks
  • Networking protocols and topology
Online computer repair classes

PC maintenance and repair technicians fix hardware and software issues in computers and understand the functions of different operating systems, virus and data protection, and information recovery. Here are a few qualities that skilled PC maintenance and repair technicians have in common:

  • Analytical: You use logic and careful analysis to solve a problem.
  • Problem solving: Finding the missing piece can be rewarding and fun.
  • Detail oriented: It’s important to have a sharp eye and check things twice.
  • Persistent: Obstacles are part of the job and not a reason to become easily frustrated.

"I chose to further my education and accounting knowledge with ICS Canada while working as an accounting clerk, which allowed me to move up within the company at which I am currently working. Studying with ICS Canada was a great experience, and the instructors were very helpful when it came to resolving any issues I had while studying."

- Sean S., ICS Canada graduate

"I have taken three diploma courses with ICS Canada. It has been very rewarding and challenging. I love to increase my knowledge level and share experiences. ICS Canada is great. Enrol! The contact with them is always very pleasant. You feel like a part of the ICS team."

- Connie K., ICS Canada graduate

Your program includes:

  • Customized payment plans with 0% interest
  • Books and learning aids
  • Study Planner App to customize your study plans and keep track of your progress
  • Instructional support from our experienced faculty
  • Your personalized online student homepage and learning portal
  • Exclusive access to ICS Canada’s Student and Alumni Facebook Group
  • Additional resources such as our online library and career guidance from Career Cruising

Does the PC Maintenance and Repair Career Diploma Program teach you to repair laptops, or just desktops?

In the PC Maintenance and Repair Career Diploma Program you will learn how to repair a number of computers and devices, including desktops and laptops.

More FAQs >

¹ Salary statistics are as reported by the Labour Force Survey for 2012-2013 and are based on the average median salary for all Canadian provinces. These statistics are not a guarantee of post-graduation salary or job outlook because these statistics are general averages, and don’t take into account other employment factors and can vary by specific geographic location.