ICS Canada

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All rights reserved. No part of the material protected by this copyright may be reproduced, or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, broadcasting or by any other information storage and retrieval system, without permission in writing from Penn Foster, Inc.

All other trademarks referenced are the trademark, service mark or registered trademark of their respective holders.

Terms and Conditions

In the event you cancel or withdraw from ICS Canada, a refund of tuition will be provided as follows:

1). If you cancel within five (5) days after midnight of the day you sign the Enrolment Agreement, you will receive a refund of all monies paid to ICS Canada;

2). If you cancel after five (5) days, but before submitting a completed assignment, you will receive a refund of all monies less the non-refundable registration fee of 20% of the tuition or $200.00, whichever is less, and, if applicable, the non-refundable administrative and shipping and handling fees;

3). If you cancel after completing at least one lesson but less than 50% of the program assignments, in addition to retaining the non-refundable registration fee and if applicable, the non-refundable administrative and shipping and handling fees, your tuition obligation is as follows:

a). Up to and including 10% of the program, ICS Canada will retain 10% of the refundable tuition
b). If you cancel after 10% and up to and including 25% of the program, ICS Canada will retain 25% of the refundable tuition
c). If you cancel after 25% and up to and including 50% of the program, ICS Canada will retain 50% of the refundable tuition.

If you complete more than 50% of the program, ICS Canada shall be entitled to the entire program tuition and any applicable fees.

You may cancel or withdraw in any manner, but we recommend confirmation in writing be sent to ICS Canada, 610-245 Victoria Avenue, Westmount, QC H3Z 2M6. A reinstatement fee of $25.00 will be charged for reactivation of a previously cancelled enrolment if reactivated within 180 days of cancellation.

If the student in this Agreement resides in Quebec at the time of enrolment, and cancels this Agreement, Section 46 of the Regulation respecting the application of the Consumer Protection Act, detailed below, comes into effect.

"Clause required under the Consumer Protection Act."
(Service contract involving sequential performance for instruction, training or assistance)

The consumer may cancel this contract at any time by sending the form attached hereto or another notice in writing for that purpose to the merchant. This contract is cancelled, without further formality, upon the sending of the form or notice. If the consumer cancels this contract before the merchant has begun the performance of his principal obligation, the consumer has no charge or penalty to pay. If the consumer cancels this contract after the merchant has begun the performance of his principal obligation, the consumer must pay only:

a). the price of the services rendered him, computed on the basis of the rate stipulated in the contract; and 
b). the less of the following two sums: $50.00, or a sum representing not more than 10% of the price of the services that were not rendered him.

Within 10 days following the cancellation of the contract, the merchant must restore to the consumer the money he owes him.

It is the consumer's interest to refer to sections 190 to 196 of the Consumer Protection Act (chapter P-40.1) and, where necessary, to communicate with the Office de la protection du consommateur.