Frequently Asked Questions

All of your questions answered

Do you have questions about the cost of an ICS Canada program, or about the accreditation of the school? Browse the list of commonly asked questions below. To find specific information about our programs, please visit our program pages or click on the blue box to the right and chat with one of our Admissions Specialists. You can even call us to speak with one of our advisors.

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FAQ's

Tuition and Payment  EXPAND SECTION

Q. How much do programs cost?
A. Each program has its own affordable tuition with several payment options with 0% interest. Students can pay in full and receive a discount on their tuition or make monthly payments.. An automatic payment plan is available, which also includes a discount on tuition. You can enrol in many of our programs for an average cost of $2 a day. Only a limited number of programs have one or two payment options.
Q. Why isn't the high school program free like it is in provincial high schools?
A. ICS Canada’s High School is a private school and funded through tuition paid by the students, unlike public schools that are funded from taxes paid by residents of that province.
Q. Do you accept financial aid?
A. We do not accept financial aid, but we do have a number of convenient payment options available to assist students, including payment plans with 0% interest, student discounts and promotions, and overall low program costs. In addition, many of our programs’ tuition fees are fully tax-deductible.
Q. Why are your programs so inexpensive?
A. Since ICS Canada does not have a brick and mortar campus that students need to attend, we are able to save money on operation costs and pass those savings on to our students. ICS Canada believes that every person has a right to get a quality education. Finances should not create a barrier between our students and their goals.
Q. Is financial aid available for ICS Canada’s High School program?
A. ICS Canada does not accept financial aid for our high school program. We do have a number of convenient payment options available to assist students, including payment plans with 0% interest, student discounts and promotions, and overall low program costs.
Q. What happens if I miss a payment?
A. Don't panic if you happen to miss a payment - ICS Canada’s Student Care is available Monday through Friday, 9am to 6pm (Eastern time) to help you with any payment questions. Students who miss a payment also have a grace period.
Q. What if I want to pay off my tuition within the next several months? Will I get the pay-in-full discount?
A. In order to receive the pay-in-full discount, the program would have to be paid in full at the time of enrolment. You can save more on tuition by enrolling in our automatic payment plan.
Q. Can the minimum monthly payment be set higher when enrolling, if I request to make the payments higher?
A. Yes, but keep in mind when you enrol that it is better to put more money into your down payment up front, in order to lower your monthly payments with 0% interest right from the start.

Accreditation  EXPAND SECTION

Q. Is ICS Canada accredited?
A. ICS Canada is nationally accredited by the Distance Education Accrediting Commission (DEAC). The DEAC is a widely recognized and respected commission with accredited institutions in the United States, Canada, and around the world. IACET CEUs are issued by Penn Foster Career School. Penn Foster Career School is the parent company of ICS Canada. Penn Foster Career School has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. In obtaining this approval, Penn Foster Career School has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the standard of good practice internationally. As a result of their Authorized Provider membership status, Penn Foster Career School is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.
Q. Once I complete my program, am I qualified to immediately enter my vocational field? If not, what other steps do I need to take to get certification or licensure?
A. Certification and licensure requirements will vary depending on the program and vocational field. Students should check with the governing body in their province that oversees their field of interest to determine the requirements.

Enrolment  EXPAND SECTION

Q. When do my classes start?
A. ICS Canada has open enrolment, which means classes start as soon as you enrol.
Q. What is the age limit for ICS Canada's programs?
A. ICS Canada has minimum age requirements for each program, but we do not set a maximum age limit on any of our programs.
Q. If I start a program and don't like it, can I switch to something different?
A. Yes. This would need to be done through the Student Care department. You can call Monday through Friday from 9am to 6pm, Eastern Time.
Q. How do I get started?
A. You can enrol over the phone, online, or through the mail.

Career School  EXPAND SECTION

Q. Once I complete my program, am I qualified to immediately enter my vocational field? If not, what other steps do I need to take to get certification or licensure?
A. Certification and licensure requirements will vary depending on the program and vocational field. Students should check with the governing body in their province that oversees their field of interest to determine the requirements.
Q. What will I get when I finish a career diploma program?
A. When you complete a career diploma program, you will receive a DEAC-accredited career diploma.
Q. How do I take my tests in the high school and career programs?
A. Exams will be taken online for all career and high school programs. Some programs have detailed projects that require the student to mail them in to the School.

High School  EXPAND SECTION

Q. Why doesn't every college or university accept ICS Canada's High School Diploma?
A. Acceptance of a high school diploma can vary based on the college or university. No form of accreditation guarantees that any learning institution will accept credits from any school as transfer credits.
Q. Will you accept high school transcripts from other countries?
A. Yes. However, if the transcript is in a language other than English, we will need an official English translation of the transcript in order to evaluate it.
Q. What will I get when I finish the high school program?
A. When you complete the high school program, you will receive a DEAC-accredited diploma.
Q. Will ICS Canada accept my transferred credits from a different high school?
A. Yes, ICS Canada accepts transfer credits from provincially-recognized high schools. To receive transfer credits, prospects/students are invited to submit an official transcript from a provincially-recognized high school to ICS Canada for evaluation. Since high school programs vary from province to province, only an evaluation by ICS Canada will determine the actual number of transfer credits awarded.
Q. Is ICS Canada’s High School program accredited?
A. Yes, ICS Canada is nationally accredited by the Distance Education Accrediting Commission (DEAC). The DEAC is a widely recognized and respected commission with accredited institutions in the United States, Canada, and around the world.
Q. What is the format of exams? Multiple choice? Short answer? Number of questions?
A. Exam format and length are at the discretion of the instructor. Typically, exams will be either multiple choice or short essay. Multiple choice exams are generally in the range of 25 questions, but again this is up to the discretion of the instructor.
Q. How do I take my tests in the high school and career programs?
A. Exams will be taken online for all career and high school programs. Some programs have detailed projects that require the student to mail them in to the School.

Technology  EXPAND SECTION

Q. Does ICS Canada provide laptops?
A. Computers are not provided. This is one of the ways ICS Canada is able to keep the tuition low for our students.
Q. Will my Mac® computer be compatible for the program?
A. This varies by program. Some programs can be completed on a Mac® computer. However, other programs have portions of study that cannot be completed on a MAC,® and require a PC-based computer. Check the program outline page for the program you are interested in to confirm Mac® compatibility.
Q. Is ICS Canada completely online?
A. All of ICS Canada's programs require access to a computer and the Internet to be completed. However, some of the programs include books that are mailed to students. Some programs also provide students with a work experience component which allows them to apply the skills they've learned by gaining real-life, hands-on experience at a location in their local community.
Q. Can I do everything for my program online?
A. The amount of the work that can be completed online varies by program. Some programs can be completed entirely online, while others (primarily those that require textbooks or learning supplements) require a combination of online and “traditional” study.
Q. Do I need a computer for my program?
A. All of the programs offered through ICS Canada require a student to have access to a computer and the Internet in order to complete their programs.

Academic  EXPAND SECTION

Q. Once I complete my program, am I qualified to immediately enter my vocational field? If not, what other steps do I need to take to get certification or licensure?
A. Certification and licensure requirements will vary depending on the program and vocational field. Students should check with the governing body in their province that oversees their field of interest to determine the requirements.
Q. How does ICS Canada teach trade-related programs online without hands-on training?
A. ICS Canada’s trade-related programs give students the functional knowledge and theories behind practical skills needed to work in their vocational field. In addition, several programs contain practical exercises, which are a combination of a suggested activity and a required examination. Some programs also contain a work experience option, which allows students to apply the skills they’ve learned by doing real-life, hands-on exercises at a facility in their local community.
Q. How do I take my tests in the high school and career programs?
A. Exams will be taken online for all career and high school programs. Some programs have detailed projects that require the student to mail them in to the School.
Q. How long does a program take to complete?
A. Study times vary by program, depending on the number of hours you can commit to studying each week. All of ICS Canada's programs are self-paced and flexible, to best fit your schedule.
Q. What will I get when I finish the high school program?
A. When you complete the high school program, you will receive a DEAC-accredited diploma.
Q. What will I get when I finish a career diploma program?
A. When you complete a career diploma program, you will receive a DEAC-accredited career diploma.
Q. What will I get when I finish a certificate program?
A. When you complete a career certificate program, you will receive a DEAC-accredited career certificate.

Student Portal  EXPAND SECTION

Q. When can I call Student Services?
A. Student Services are available Monday through Friday from 9:00am to 6:00pm, Eastern Time.
Q. Will there be instructors to help me, and how do I contact them?
A. Yes, instructors are available over the phone Monday through Friday from 9am to 6pm, Eastern Time. They are also available through email and typically respond within 24 hours.
Q. Do ICS Canada’s programs have videos?
A. Videos are included in some programs, but not all of them.
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